You can return any items you have ordered in its original condition within 30 days of receiving the item and we will issue a full refund. Any seals and shrink-wrap must be intact and clothing, shoes and accessories must have labels or tags attached.
Before you return the item, please give us a call on 023 8078 4881 to let us know what items you are returning. To help us with the return, please have your order number when you call.
Customers are responsible for carriage at their own cost. We will not refund items that we do not receive because they have been lost in the post. If you are returning an expensive item, we advise choosing a delivery service which has adequate compensation if the item does get lost.
Once we have received the returned item, we will process the refund within 5 working days.